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Don Harrold - Cam Failure

new 10/15/01


Don Harrold...1701 Dogwood Dr...Joplin, MO, 64801
96 es
105756 mileage
Exhaust cam...front bank
Paid my myself..3363.89 (Joplin Ford, Joplin, MO 64801
Car still at dealer 09/21/2001...Car has miss in #1 cylinder that was not
there before timing chain, tensioner, guide, and cam replacement.  Dealer
conceded that he could not fix and field engineer from Springfield, MO will
be here Tues 09/25/2001 to assess and repair if possible....


----- Original Message -----
From: timwright <timwright@msn.com>
To: 1 V8SHO list <V8sho@v8sho.com>
Sent: Friday, September 21, 2001 10:15 AM
Subject: At The Risk of Conducting Business

> We got a top level contact at FOMOCO for the cam sprocket problem from SHO
> Jim and must have a complete list of:
> 1) owners
> 2) model year,
> 3) dates,
> 4) VINs,
> 5) mileage,
> 6) which cam failed,
> 7) warranty status
> 8) and outcome.
> If I don't have that information it never happened according to Ford  We
> have everything we need to go to the next step except well organized and
> complete information.
> If you had a cam fail please contact me ASAP.
> Timothy Wright
> timwright@msn.com

I now understand what other have gone thru on " loving this car and hating it at the same time". My 96 is still at the Ford dealer here in Joplin, MO. I took it in on 07/12 and received it back on 08/25. It seemed to idle rough. My wife could not feel it on the passenger side, but I could feel it in my seat. I finally took it back on 09/06 after I had it realigned and oil change, with only 500 miles on it. Mainly because the mechanics had mentioned that it seemed to have a miss in it. I didn't know if I was being overly aware, but his comments reassured me I might be right. Finally on Weds 09/19, I called the service manager to voice a complaint. The Tech and Assistant Mgr had been more than helpful, but needed some other involvement because it seemed they were stalling. He got back with me 2 hrs later and said he had to admit that they did not know what is wrong with it and had to comtact a Field Engineer from Springfield MO. to come in on Tuesday to work on it. #1 is way off scope and #3 has some concern. they have checked compression (190 all cyl)...have checked and switched around coil packs, checked injectors, replaced plugs, rechecked cam timing again.......intake off....back on......Car on lift...back off........#1 still not firing. I can't get over this problem...........I am getting weary...Kenny K sent me a sound file and I still play it...It makes me feel good ....I get a good laugh out of it...After all I am 47, but feel like a kid in this car....I WANT IT BACK.

Thanks Kenny and Glen for asking,

Don H

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