new 1/13/03
Ford Customer Service Division
16800 Executive Plaza Drive
Ford Motor Company
P. 0. Box 6248
Dearborn, MI 48121
January 9, 2003
Mr. Bradley E. Degroft
157 Maytown Rd.
Elizabethtown, PA 17022-9326
Re: Case # 1362593542
Dear Mr. Degroft,
The circumstances, which you outlined, have been given careful consideration.
Ford Motor Company considers the satisfaction of its owners to be one of its most important objectives. We commit very substantial resources and effort in a sincere attempt to resolve the concerns of our owners. Although we regret not being able to meet your expectations, our review indicates that the information provided by our company representative was appropriate. Therefore, we are unable to be of further assistance in this matter.
Thank you for contacting Ford Motor Company.
Sincerely,
Ed Denton
Customer Relationship Center
see full story Brad DeGroft - Not a Quitter, any guesses on what LSoS stands for?
Hey Fud, carefully consider 'dis'
Buford