new 1/13/01
I OWN A 1996 TAURUS SHO W/APPROXIMATELY 84000 MILES.
JUDY D TATE
VIN 1FALP54NXTA273236
MY FORD STARTED A CLICKING NOISE & I HAD A MECHANIC LISTEN TO THE ENGINE. HE SAID THERE PROBABLY WAS NOT A PROBLEM. WITHIN A WEEK MY CAR JUST DIED ON ME. THE FORD COMPANY HAS NOT ADMITTED TO ME ANY OF THE INFO THAT I FOUND ON THE WEBSITE. BEFORE I KNEW OF THE DATA ON THE
INTERNET, THEY TOLD ME THAT IT COST ME APPROXIMATELY $400 TO LOCATE THE PROBLEM. I AGREED
I ALSO ASKED THEM IF THERE WAS ANY RECALLS & PROBLEMS W/THIS CAR. THE SERVICE SAID HE CALLED THE REG. FACTORY REP AND THAT BECAUSE OF AGE & MILES ON THE CAR, THERE WOULD BE NO FROM THE FORD MOTOR CO.
THE CAR IS STILL @ THE DEALERSHIP & THEY HAVE NOT CALLED TO INFORM IF THE ENGINE IS BAS OR THERE IS A SIMPLE PROBLEM THAT CAN BE FIXED. THEY QUOTED ME $15000.00 FOR A NEW ENGINE IN CASE THAT WAS THE PROBLEM.
I BELIEVE AFTER READING THE INFO ON THE INTERNET THE THIS IS CONSUMER FRAUD. I DON'T FEEL THAT I
SHOULD PAY THEM THE $400.00 BECAUSE THEY WERE NOT HONEST W/ME.
THANK YOU
JUDY D TATE