new 1/7/03
----- Original Message -----
From: Michael Moses
To: Buford@v8sho.com
Sent: Tuesday, January 07, 2003 2:48 PM
Subject: 96 sho camshaft action
My motor is ticking from the top end, just like the pre failure reports indicate will happen. Ford told me today that they knew nothing of the problem and to screw off to screw off (in nicer terms). I filed a NHTSA complaint and would like to be added to any class action proceedings to take place. Let me know what I can do to help.
Mike
Michael Moses
Dedham, Ma 02026
96 Ford Taurus SHO
VIN 1falp54n4ta288542
From: Timothy Wright
Sent: Tuesday, January 07, 2003 3:56 PM
To:; Michael Moses
Subject: Re: 96 sho camshaft action
What ever you do don't drive it.
This will put you in contact with our legal team.
I'll also CC Kirk who can weld your cams if you choose, He is close to you.
Tim Wright
----- Original Message -----
From: Michael Moses
To: 'Timothy Wright'
Sent: Tuesday, January 07, 2003 3:02 PM
Subject: RE: 96 sho camshaft action
Thanks Tim,
Actually, someone else had referred me to Kirk a few days back. I appreciate the help and advice.
Mike
Michael J. Moses
Consulting Engineers
-----Original Message-----
From: Timothy Wright
Sent: Tuesday, January 07, 2003 5:00 PM
To: Michael Moses
Subject: Re: 96 sho camshaft action
Your welcome, Kirk does nice work if you can arrange it,
Tim
I’m going to try to arrange it. SHO is my second car and money is tight. I put in a sell order on my Ford stock today, maybe that will cover the price of preventive maintenance.
(No wonder why Ford is doing so poorly- Alienating an entire market segment is never good for business.
For example, when the 2000 Honda Odyssey minivans had transmission problems, the company extended the warranty on the trans to 100K miles.)
Even with litigation in process, Ford told me that this was the first they had ever heard of this problem and could do nothing except refer me to my local dealer for support. They also informed me that they were unwilling to send me this information in writing- and that all of their customer service responses with no known problems or recalls as solutions are referred to a local dealer.
I’m really disgusted with the company, and I sympathize with those who are without a repairable motor, or who are in the hole for 10K to replace one for a car they already spent 27K on where the engine is supposed to be a strong point.
Michael J. Moses
Consulting Engineers