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Sherryl Seigfreid - Cam Failure #384

new 4/15/2004


We were recently diagnosed with a SHO Cam failure. The engine was running rough and making a ticking noise. We were directed to this website by the Ford Service Manager from Courtesy Ford in Syracuse, New York (315) 455-2435. The problem determined by the dealer was "vehicle to be in need of camshaft assembly and possible cylinder head due to cam wear, as well as unknown condition of rear cam head and assembly will need to disassemble to determine full estimate of repair" on 2/27/04. We've been in shock ever since. The car is registered in my wife's name.

Sherryl A. Seigfreid
North Syracuse, NY 13212
'96 Red SHO VIN# 1FALP54N2TA243163
62,609 miles

We've contacted the Ford Customer Assistance Center (800) 392-FORD on 3/2/04, who was pleasant, but no help. We also left message with the local service manager requesting contact from the Ford Zone Rep, and no surprise, we haven't heard a word.*

We are interested in any help you can provide. We haven't driven the car for fear of the engine catastrophically failing. We have many questions about how we should proceed.

Thank you,
Greg and Sherryl Seigfreid

Further details pending.

*Golly there's a shocking piece of news, eh?


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