Well, just got the SHO back...
Here's the deal.... They had originally quoted $175 THREE TIMES for plug replacement and tune up. They called me back after they discovered my coil #1 was going bad(~$500 to replace) and said their computer had given them the wrong price for 97 SHO tune up. Now the standard price for said service was $400! Of course, they tell me this after they do their $65 inspection that will be rolled into the cost. I told them to close the hood and I would be right down to do it myself later. Unbelievable... and of course they charged that $65 anyway.
Now about the $20/qt Motorcraft Synthetic ATF..... I got them to bring out the fluid they put in my SHO. It simply stated that it was Mercron Synthetique ATF. Nothing SHO specific at all. In fact, it said it was for all FORD auto trannys! They then told me it was specifically designed for my cars rings and seals. Little did they know, I am older than 5 years old. But, I went to their parts dept. and they had that product listed at $19.44/qt. And, no, that did not come with free boobies. I explained to them that the best fluid in the world couldn't be had for more than $9. They agreed, but said that $19.44 was THEIR price.
These events occurred at Town & Country Ford in Nashville, TN. After dealing with this establishment, I cannot recommend ever going there for any service related issue, for any reason.
Christian Smith
97 TR....back in my arms again
(tear)